Terms and conditions


The lodging agreement is finalized, once the room is ordered and accepted.


Finalizing the lodging agreement obliges the contracting parties to fulfil the contract for the set duration of the contract.


If the hotelier is unable to provide the room he has to offer compensation.


a) On non-utilization of the agreed services the guest has to pay the price agreed to in the contract minus the expenses saved by the hotel.

b) Usually the saved expenses of overnight stays amount to 20% of the price for hotel rooms, 10% for holiday apartments and 30% for half board. If         necessary, the guest is advised to take out a travel cancellation insurance.


a) The hotelier acts in good faith by reassigning unused rooms if it’s necessary to avoid interruptions.

b) Till further renting of the room the guest has to pay the price set in clause 4 for the length of the contract. We try to create these informations          according to DEHOGA based on the current legal situation. For damages cause by the use of this document the liability is limited to intent and          gross negligence. An exception is liability for damages to life, body and health for which the statutory liability regulations apply without restrictions        (s. DEHOGA - Hotel-und Gaststättenverband).